Capabilities

Five services from one team of loss adjusters, engineers and surveyors. Insurers, brokers and corporate insureds across Nigeria instruct us on claims, risk surveys and specialist investigations.

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Industries

Since 1994Independent loss adjusters
ILAN memberInstitute of Loss Adjusters of Nigeria
International alliancesCharles Taylor (London) and Braemar Adjusting

How a claim moves

Our claims process

Every instruction follows the same path, tracked stage by stage in our digital claims register, so insurers always know where a claim stands.

01
Instruction received
Appointment logged in our claims register and acknowledged to the insurer.
02
Assignment
Claim allocated to the right adjuster or engineer for the class and location.
03
Site inspection
Site visit, interviews and evidence gathering by the assigned adjuster or engineer.
04
Team-lead brief
Findings reviewed internally before anything goes to the insurer.
05
Preliminary report
Underwriter brief with an early view of cause, liability and reserve.
06
Documentation follow-up
Outstanding documents tracked and chased with automated reminders.
07
Draft review
Quality review of the draft report and computations.
08
Final report
Final report with adjustment and settlement recommendation.

Breadth of expertise

Classes of business

We handle claims across the general insurance classes written in the Nigerian market.

Fire & Special Perils
Goods-in-Transit
Burglary & Theft
Fidelity Guarantee
Material Damage / All Risks
Marine Cargo & Hull
Contractors' All Risks
Erection All Risks
Plant All Risks
Machinery Breakdown
Public & Product Liability
Professional Indemnity
Business Interruption
Cyber Liability
Bonds & Guarantees
Aviation
Oil & Gas
Agriculture
Householder

Capabilities

Loss Adjusting & Claims Investigation

Straightforward to complex claims: cause of loss, policy liability, quantum and settlement recommendations, delivered with clear evidence.

Pre-Underwriting Risk Surveys & Valuation

Site inspections, safeguard evaluation, detailed risk reports and risk improvement plans to support sound underwriting decisions.

Engineering Surveys

Machinery breakdown, CAR/EAR and plant claims: repair cost estimation, total loss valuation, diminished value assessment and salvage disposal management.

Cargo Superintendence & Marine Surveys

Pre-shipment inspections, loading supervision and damage surveys across the cargo journey, from loading to discharge, plus marine hull surveys.

Specialist Claims Management

Fraud and fidelity guarantee investigations with forensic accountants and law enforcement liaison; energy, aviation and agricultural claims handled by sector specialists.

Our claims process

Instruction received

Assignment

Site inspection

Team-lead brief

Preliminary report

Documentation follow-up

Draft review

Final report

Classes of business

Insights

Act of God vs. Negligence: Decoding Liability in Marine Insurance Claims

Mechanical vs. Electrical Failures: Differentiating Causes in Equipment Breakdown Claims

How can we
help you?

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Capabilities

Loss Adjusting & Claims Investigation

Straightforward to complex claims: cause of loss, policy liability, quantum and settlement recommendations, delivered with clear evidence.

Pre-Underwriting Risk Surveys & Valuation

Site inspections, safeguard evaluation, detailed risk reports and risk improvement plans to support sound underwriting decisions.

Engineering Surveys

Machinery breakdown, CAR/EAR and plant claims: repair cost estimation, total loss valuation, diminished value assessment and salvage disposal management.

Cargo Superintendence & Marine Surveys

Pre-shipment inspections, loading supervision and damage surveys across the cargo journey, from loading to discharge, plus marine hull surveys.

Specialist Claims Management

Fraud and fidelity guarantee investigations with forensic accountants and law enforcement liaison; energy, aviation and agricultural claims handled by sector specialists.

Our claims process

Instruction received

Assignment

Site inspection

Team-lead brief

Preliminary report

Documentation follow-up

Draft review

Final report

Classes of business

Insights

Act of God vs. Negligence: Decoding Liability in Marine Insurance Claims

Mechanical vs. Electrical Failures: Differentiating Causes in Equipment Breakdown Claims

How can we help you?

Subscribe

How can we
help you?