Launching soon
Live claim visibility for underwriters.
Iziah is a secure dashboard showing every claim New Trend Loss Adjusters handles for your organisation: its stage, the documents still outstanding, the claims that have gone quiet, and the reserve at stake.
Active Claims
Data as of 3 Nov 2026, 08:05Inspection Stage24
Brief Sent / Awaiting Docs61
Report Writing43
“What's the update on this claim?”
Underwriters have no visibility into claim progress, unless they ask.
Reserves, board packs and broker questions all wait on status emails and follow-up calls. Iziah puts the same information Ntloss works from in front of the underwriter, without the request.
Where is my claim?
Every claim, stage by stage.
Open any claim to see where it stands across Inspection, Brief Sent / Awaiting Documents, Report Writing and Report Submitted, with the date each stage was reached and the adjuster's notes. Search by claim or insured name, filter the board, and keep up to five saved views.
Adeyemi Residence
Fire · Domestic · Claim 2600142- ✓
Inspection Stage9 Oct 2026
Site inspected; fire damage to the kitchen and roof recorded. - ✓
Brief Sent / Awaiting Docs14 Oct 2026
✓ Fully documented Report WritingCurrent stage
Adjustment in progress.Report SubmittedNot yet reached
Last activity 28 Oct 2026
Sample data
What's still missing?
Documents tracked claim by claim.
Each claim shows which documents have arrived, which are outstanding, and when each was submitted. When the last one lands, the claim moves to Report Writing.
Lagos Marine Freight
Goods in transit · NTL-0412- ✓Bill of ladingSubmitted 2 Oct
- ✓Commercial invoiceSubmitted 2 Oct
- ✓Survey photographsSubmitted 9 Oct
- ✓+ 6 more documentsAll received
Sample data
What is at stake?
The tentative reserve, long before the final report.
Once a claim is inspected, Ntloss records an early reserve estimate against it. Iziah totals those estimates across your open claims, shows how much of the total sits in your largest claims, and lists the five largest, each one click from its claim.
Tentative Reserve
Our early estimates on open claims. They may change.
₦1.42B
Across 38 open claims
Your 3 largest claims hold 41% of it.
Largest claims
- Delta Agro MillsMachinery breakdown · Report Writing₦248M
- Okafor Logistics LtdFire · Inspection Stage₦196M
- Lagos Marine FreightGoods in transit · Awaiting Docs₦139M
- Harmony FoodsMachinery breakdown · Awaiting Docs₦92M
- Emeka TextilesFlood damage · Awaiting Docs₦71M
Sample data
Risk Insights
Every claim leaves a lesson. Iziah delivers it.
When an adjustment exposes a risk worth acting on, such as a sum insured left unrevised or a contract that does not satisfy a warranty, Ntloss logs it as a Risk Insight against the claim.
Risk Insights 2 new
Findings and recommendations from Ntloss reports on your claims.
New since your last visit
- HighStock sum insured not revised since 2021Delta Agro MillsFire · Logged 21 Oct 2026
- MediumHaulage agreement does not satisfy the transit warrantyLagos Marine FreightGoods in transit · Logged 17 Oct 2026
Earlier
- LowNo fire detection in the generator houseGrace PharmacyFire · Logged 2 Sep 2026
Sample data
Delta Agro Mills · Claim 2600214
Stock sum insured not revised since 2021
High- To be actioned by
- Underwriter, Broker
- Amount involved
- ₦182,000,000
- Loss type
- Fire
- Logged
- 21 Oct 2026
What we found
The stock sum insured rested on a 2021 declaration. Stock on site at the date of loss was valued at almost twice that figure, so Average reduced the settlement.
What we recommend
Require a current stock valuation at renewal, and consider a declaration basis for seasonal stock.
Supporting standard
Condition of Average, Fire and Special Perils policy.
A brief, not a report to dig through
What was found, what is recommended, the supporting standard, and who should act. The full PDF report sits one click away.
The newest and most serious first
Insights you have not opened lead the feed, ordered by severity. Filter by severity or by who should act.
High-severity findings by email
When Ntloss logs a new high-severity insight, your team is told by email and the link opens the brief.
Inactive Claims
Claims that have gone quiet, flagged early.
A claim with no recorded activity for 90 to 180 days is marked Warning; beyond 180 days it is Lapsed. For each band, Iziah shows where the claims are stuck, the documents they are missing, and the tentative reserve on them.
Access
Access set up by us.
There is no public sign-up. Ntloss sets up each person your team nominates, and each account is linked to your organisation's claims alone.
Request access
Updates, without the asking.
Iziah is launching soon. Request access and our team will contact you to arrange it for your organisation.
- 01Request access for your organisation.
- 02Ntloss sets up the people your team nominates.
- 03They sign in from an emailed link and follow every claim.
Thank you. Our team will contact you to arrange access for your organisation.
Something went wrong. Please try again, or email hello@ntloss.com.
Questions
Who can use Iziah?
Underwriting and claims staff at insurers whose claims Ntloss handles. Each user is set up by Ntloss at their organisation's request.
Does it replace the adjuster's report?
No. Reports, recommendations and settlement advice are issued as before. Iziah shows where each claim stands between those milestones.
How is access arranged?
Terms are agreed with each organisation, to suit how it works with Ntloss. Request access and our team will take you through the options.
