Loss Adjusting & Claims Investigation

Loss adjusting is the core of our business. Since 1994 we have investigated claims for insurers, brokers and corporate insureds across Nigeria, from straightforward property losses to complex, high-value claims in oil and gas, aviation, engineering, marine and financial fraud.

On every claim we establish the cause of loss, test it against the policy, measure the quantum and recommend a settlement, with the evidence set out clearly in our report. Our findings are impartial, so insurers and policyholders can both rely on them.

Classes of business

We handle claims across the general insurance classes written in the Nigerian market, including:

• Fire and special perils
• Material damage and all risks
• Business interruption
• Goods-in-transit
• Burglary and theft
• Fidelity guarantee
• Marine cargo and hull
• Contractors' and erection all risks
• Plant all risks and machinery breakdown
• Public and product liability
• Professional indemnity
• Cyber liability
• Bonds and guarantees
• Aviation, oil and gas, and agriculture
• Householder

Tracked from appointment to final report

Every instruction is logged in our digital claims register and tracked through defined stages, with outstanding documents chased automatically and turnaround monitored from appointment to final report. Each report is reviewed internally before it reaches the insurer.

International partners

Through alliances with Charles Taylor (London) and Braemar Adjusting, we bring international expertise to complex and cross-border claims.