Specialist Claims Management

Some claims need more than a standard adjustment. Fraud and fidelity losses turn on documents, transactions and witness evidence. Energy, aviation and agricultural losses need people who understand how those assets work. We put the right specialists on each one.

Fraud and fidelity investigations

We investigate fidelity guarantee, cash and cyber-related losses with forensic accountants, and liaise with law enforcement where a crime is involved. Our reports set out how the loss happened and how the policy responds.

Energy

Pipelines, facilities, distribution assets and business interruption, handled with international co-adjusters where a claim calls for it.

Aviation

Hull, liability and ground-handling damage claims, working alongside international aviation claims specialists where needed.

Agriculture

Crop, livestock and farm asset claims, using GPS field mapping to measure the damage and check sums insured.

Selected result

Aviation: a ground vehicle struck a Boeing 737-300 during servicing at a major Nigerian airport. We coordinated engineering investigations and secured a fair settlement.

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