At New Trend, we understand the unique challenges posed by financial line claims. That's why we deploy a team of highly qualified adjusters, including seasoned accountants and financial specialists, ensuring every claim is managed with the utmost technical expertise.
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What We Deliver

• ‍Specialised Expertise: Our adjusters possess deep knowledge of accounting principles, financial regulations, and complex financial instruments, enabling them to accurately assess and manage even the most intricate claims.

• ‍Comprehensive Claims Management: We provide end-to-end claims handling, from initial assessment and investigation to negotiation and settlement, ensuring a seamless and efficient process.

• Independent and Trusted Advice: We offer impartial and expert advice to insurers, brokers, and clients, facilitating informed decision-making and minimizing financial risk.‍

• Proactive Loss Mitigation: Our team works diligently to identify potential loss drivers and implement strategies to mitigate future risks.

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Specialist Areas‍

We offer specialist adjusting support in the following areas including but not limited to:

• Business Interruption

• Fidelity Guarantee

• Fraud

• Professional Indemnity

Our Results in Financial Services
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₦336 Million Fraud Investigation and Claims Adjustment

We were engaged to investigate and adjust a claim involving fraudulent fund diversion at a financial institution. The case centered on an ex-employee who exploited system vulnerabilities to misappropriate over ₦336 million through unauthorized profit distributions. 

Our investigation included interviews, forensic analysis, and collaboration with law enforcement agencies. We identified control lapses, recovered ₦58 million, and recommended system improvements to prevent recurrence. 

The adjusted claim settlement of ₦194.7 million reflected contributory negligence penalties due to control failures. This case underscores our expertise in fraud claims management and delivering tailored solutions for complex financial losses.

Business Interruption Claim Adjustment for Waste Tyre Recycling Plant

We successfully adjusted a business interruption claim for a waste tyre recycling plant following a breakdown of critical equipment. The incident, caused by a fire and subsequent mechanical failure, halted production of pyrolysis oil, resulting in significant revenue losses.
 

Using forensic accounting and policy analysis, we reviewed financial records and calculated the insured loss at ₦144.6 million, down from the initial claim of ₦519.1 million due to policy terms and underinsurance factors.
 

This case demonstrates our expertise in accurately evaluating complex business interruption claims, ensuring fair settlements while safeguarding insurers against inflated losses.