About NTLOSS

Independent loss adjusters since 1994

New Trend Loss Adjusters Limited (RC 243793) provides independent loss adjusting, claims investigation and risk survey services to insurers, brokers and corporate insureds across Nigeria. We are a member of the Institute of Loss Adjusters of Nigeria (ILAN).

Loss adjuster inspecting a damaged building
  • 1994Year established
  • 31 + FCTStates where we have carried out inspections
  • 3Offices: Lagos, Port Harcourt and Kaduna
  • 16Tracked stages for every claim
Who we are

Fair, well-evidenced recommendations

For over three decades we have investigated claims for insurers, brokers and corporate insureds across Nigeria. We handle everything from straightforward property claims to complex, high-value losses in oil and gas, aviation, engineering, marine and financial fraud.

Our team combines professional insurance qualifications with engineering and forensic accounting expertise, supported by a digital claims-management system that tracks every instruction from appointment to final report, so insurers always know where a claim stands.

Through alliances with international firms including Charles Taylor (London) and Braemar Adjusting, we bring global expertise to complex and cross-border claims.

  • 01

    Independent

    Impartial findings on cause, liability and quantum, for insurers and insureds alike.

  • 02

    Technical

    Adjusters, engineers and forensic accountants working as one team on complex losses.

  • 03

    Accountable

    Every claim tracked through defined stages, with documentation monitored and reported.

Mission

To deliver exceptional advisory and reporting services that enhance claims management, drive innovation, add significant value to our partners, and cultivate the next generation of industry leaders.

Vision

To be the trusted partner for individuals and businesses navigating the complexities of insurance, providing expert guidance and support during unforeseen challenges.

Our core values: the CIIIE commitment

Pronounced “C-three-E”, this guiding principle shapes every engagement.

  • C

    Client Focus

    We put our clients' needs first, building strong, responsive partnerships.

  • I

    Continuous Improvement

    We are committed to ongoing learning and refinement, so our solutions stay effective.

  • I

    Integrity

    We uphold the highest ethical standards, fostering trust and transparency.

  • I

    Innovation

    We embrace creative, forward-thinking approaches to complex challenges.

  • E

    Excellence

    We strive for exceptional results in every engagement.

Leadership

The people behind every report

A lean, experienced management team with clear lines of responsibility, so every instruction has an accountable owner from appointment to final report.

Adeola Falomo

Adeola Falomo, ACIIN

Chairman & Managing Director

Adeola leads New Trend Loss Adjusters, setting the firm's strategic direction and governance standards. She brings an insurer's perspective to loss adjusting, built over more than 15 years at LASACO Assurance Plc, where she rose to Assistant General Manager. That grounding shapes how the firm works: reports built to answer the questions underwriters and claims managers actually ask.

She is also a seasoned entrepreneur and business leader, respected for her commercial acumen and her ability to build and grow enduring businesses.

Adebowale Oniyitan

Adebowale Oniyitan, ACIIN

General Manager

Adebowale oversees strategic planning, high-value claims management, technical operations and business development. He joined New Trend in 2017 as an Adjuster, became Head of Technical in 2018, and was appointed General Manager in June 2022.

He holds a BSc in Insurance from Lagos State University, became an Associate of the Chartered Insurance Institute of Nigeria (ACIIN) in December 2024, and has been a member of the Institute of Loss Adjusters of Nigeria since 2017.

Akinola Falomo

Akinola Falomo

Executive Director, Operations

Akinola brings over a decade of operational management experience across diverse sectors. He holds a degree in Finance and an MSc in Marketing Strategy from Coventry University, United Kingdom.

He has founded and managed technology companies in Nigeria and internationally. At New Trend he leads the firm's operating systems, data and digital claims tracking, the infrastructure behind our turnaround times and reporting quality.

Yetunde Oyewole

Yetunde Oyewole

Deputy General Manager, Operations

Yetunde manages both the Accounts and Administrative units. A graduate of Business Administration from Yaba College of Technology, Lagos, she brings broad knowledge of back-end and service support and a thorough understanding of the business, contributing significantly to the firm's overall efficiency.

Nationwide reach

Three offices, inspections in 31 states

Our Lagos head office and regional offices in Port Harcourt and Kaduna let us deploy adjusters quickly anywhere in the country. We have carried out inspections in 31 states and the Federal Capital Territory.

Head office

Lagos

15, Olaribiro Street, Off Allen Road, Ikeja, Lagos

+234 201 330 6259

East region

Port Harcourt

209B Aba Road, Rumuola, Port Harcourt

Covers the East

North region

Kaduna

No. 2 Yakowa Express Way, Nakowa Plaza, Janruwa Junction, Chikun LGA, Kaduna

Covers the North, including Abuja