Aviation

Aviation claims combine high values, strict technical standards and parts that often have to be sourced from abroad. We investigate hull, liability and ground-handling losses for aircraft operators, lessors and financiers, and work with original equipment manufacturers' engineers and international aviation claims specialists where a claim needs them.

Our reports set out what happened, what the repair genuinely requires and how the policy responds, so insurers can settle with confidence.

Specialist Areas

We offer specialist adjusting support in the following areas, including but not limited to:

• Hull damage (first and third party)
• Ground-handling damage
• Liability, hangar keepers and product liability
• Aviation cargo, including temperature-sensitive shipments
• Property and material damage at airport facilities
• Business interruption (loss of use)

Our Results in Aviation

Ground-Handling Damage to a Boeing 737-300

During lavatory servicing at a major Nigerian airport, a ground vehicle struck a Boeing 737-300, causing structural and mechanical damage.

We coordinated the engineering investigations, assessed the repair costs against regulatory standards and addressed the negligence issues with engineers and insurers to reach a fair settlement.

Engine Damage from a Bird Strike

In June 2023, a mid-size corporate jet suffered engine damage from a bird strike on take-off, and the owner claimed under its Hull All Risks policy.

We inspected the engine with the manufacturer's engineers, reviewed the technical reports and verified the cost of specialised replacement parts and their shipping across several continents, before adjusting the claim in line with the policy.