We provide expert claims handling for engineering and construction projects, regardless of size or complexity. Our teams deliver rapid, decisive solutions, with specialised on-site capabilities for infrastructure claims.
We rapidly deploy loss-specific teams, tailored to the unique demands of each claim. Our services encompass:
We offer specialist adjusting support in the following areas including but not limited to:
A Nigerian manufacturing company encountered significant damage to a newly imported industrial corrugated cardboard machine during installation.
The incident occurred when a forklift operator accidentally collided with a factory wall, damaging critical components.
The Erection All Risks policy required a detailed technical assessment to validate the claim and ensure compliance with complex policy clauses.
We on-site inspections with engineering consultants to verify damage extent and OEM repair requirements, identified the root cause, applying the per policy terms.
The claim was resolved efficiently, minimizing project delays. Our technical evaluation, adherence to policy warranties, and multi-insurer collaboration underscored our capability in managing intricate engineering claims.
A major industrial company experienced a fire incident involving critical mining equipment, leading to operational disruptions. Delayed reporting and subsequent vandalism of the damaged machinery complicated evidence preservation and claim validation.
Our engineering claims team conducted a forensic technical analysis, collaborating with OEM experts to verify damage causation.
We addressed policy breaches with adjusted penalties, eliminated inflated costs from duplicated invoices, and applied self-insured retention and deductibles.
We achieved a fair settlement through multi-insurer coordination, resolving complexities of vandalism impacts and policy compliance.
Our team was engaged to investigate and adjust a claim involving the breakdown of a high-capacity industrial ice cream machine at a production facility.
The issue stemmed from mechanical failure in the dasher assembly, leading to contamination of the product and operational downtime.
Despite challenges such as the absence of maintenance records and replaced parts for inspection, we conducted a thorough site assessment, interviews, and document reviews.
By applying technical expertise, we determined the extent of the loss and recommended risk improvements, showcasing our capability in resolving complex engineering claims efficiently.