Our expert claims handling for the transportation sector, including in marine cargo and freight forwarder's liability. Our experienced professionals, with backgrounds in engineering and nautical expertise, deliver comprehensive solutions.

What We Deliver

Our services extend beyond traditional adjusting, encompassing:

• ‍Loss Evaluation, Investigation, Adjustment, and Resolution: Ensuring accurate and efficient claim settlement.‍

• Liaison with Local and National Police Agencies: Collaborating with law enforcement to investigate and resolve claims.‍

• Pre-Risk Planning and Risk Management Surveys: Proactively identifying and mitigating potential risks

Specialist Areas

We offer specialist adjusting support in the following areas including but not limited to:

• Marine

• Cargo

• Goods-In-Transit

Our Results in Transportation

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Efficient Resolution of Goods-in-Transit Theft Claim

We handled a complex claim involving the theft of sesame seeds during transit. The insured truck, carrying 700 bags of sesame seeds, was parked overnight along a major highway when 42 bags were stolen by unknown perpetrators.
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Leveraging detailed investigations, site inspections, and police reports, we assessed the loss and applied policy terms such as average clauses and excess penalties.

Despite challenges like delayed notifications and missing documentation, we provided a fair settlement recommendation.

Resolving Marine Hull Insurance Claim for Sunken Barge

Our team managed a transportation claim involving the sinking of a ramp barge during high-seas transit. The barge, leased to a third party, was carrying 32 containers of scrap materials when heavy rainfall and turbulent waters caused it to sink.
 

Leveraging detailed investigations, marine engineering expertise, and policy analysis, we verified the seaworthiness of the vessel and assessed the replacement cost. Adjustments were made for policy excesses and prejudiced recovery rights due to third-party liability.